Privacy Policy & Site Terms

Last updated: Dec 30, 2025

This policy explains how we collect, use, and share information when you use:

  • LedgestoneOpen.com and related event websites we operate (the “Sites”), and
  • any official Ledgestone tournament applications, including mobile or web-based apps used for event participation, registration, scoring, scheduling, notifications, or tournament operations (the “Apps”).

1) Information We Collect

A. Information you provide

  • Contact forms / inquiries: name, email address, phone number (if provided), and message content.
  • Job / volunteer interest forms (when available): contact details and any information you submit in your inquiry (and any optional attachments, if enabled).
  • App-related submissions (if you use the Apps): information you enter or upload in connection with tournament participation (for example: registration details, preferences, messages, or other event-related inputs).

B. Information collected automatically

  • Usage & device data: pages/screens viewed, actions taken, referring pages, approximate location (e.g., city/region), device type, browser, operating system, and similar technical details.
  • Cookies and similar technologies: used for analytics, performance, and basic site/app functionality (see Section 4).

2) How We Use Information

  • To respond to messages, requests, or support inquiries.
  • To operate, maintain, and improve the Sites and Apps.
  • To communicate event updates, operational notices, and important announcements (where applicable).
  • To evaluate job/volunteer interest when applicable.
  • To monitor performance, prevent abuse, and maintain security.

3) Analytics, Tag Management, and Tracking

We may use third-party tools to help us understand usage and improve performance. For example, we use:

  • Google Analytics (to measure site/app usage and performance), and
  • Google Tag Manager (to manage and deploy tags on our Sites).

These tools may collect information such as pages visited, time spent, device/browser information, and other usage data. This information is typically aggregated and used for analytics and reporting.

4) Cookies & Your Choices

Cookies are small files stored on your device. We (and our service providers) may use cookies and similar technologies for analytics and basic functionality.

  • Browser controls: You can disable or delete cookies in your browser settings. Some features may not function properly if cookies are disabled.
  • Google controls: Google offers tools to manage how information is collected and used (for example, through browser settings and Google’s advertising/analytics controls).

5) How We Share Information

We do not sell your personal information. We may share information in limited situations, such as:

  • Service providers: hosting, analytics, email delivery, form processing, customer support, and other vendors who process information on our behalf.
  • Event operations (Apps only, where applicable): to support tournament operations (for example, publishing schedules, results, leaderboards, or participant information needed to run the event). If the Apps include public-facing features, certain information may be visible to other participants or the public depending on how the feature is designed.
  • Legal & safety: if required by law, or to protect rights, safety, and security of the organization, participants, and users.

6) Data Retention

We retain information only as long as reasonably necessary for the purposes described in this policy, including event operations, responding to requests, maintaining records, resolving disputes, and complying with legal obligations.

7) Security

We take reasonable administrative, technical, and organizational measures to protect information. However, no method of transmission or storage is 100% secure.

8) External Links

Our Sites may link to third-party websites (for example, sponsors, ticketing, lodging, media, or the online store). We are not responsible for the privacy practices of third-party sites. Please review their policies directly.

9) Children’s Privacy

The Sites and Apps are not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information, please contact us so we can take appropriate steps.

10) Your Rights & Requests

Depending on where you live, you may have rights to request access to, correction of, or deletion of personal information we hold about you. To make a request, contact us using the information below.

11) Site Terms (Acceptable Use)

By using the Sites or Apps, you agree that you will not:

  • Use the Sites or Apps in any way that violates applicable law or regulations.
  • Attempt to gain unauthorized access to systems, accounts, or data.
  • Interfere with the normal operation of the Sites or Apps (including by introducing malware or abusive traffic).
  • Misrepresent your identity or submit fraudulent information through forms or the Apps.

Content on the Sites and Apps is provided for informational purposes and may change at any time without notice.

12) Changes to This Policy

We may update this policy from time to time. The “Last updated” date above indicates when the policy was last revised.

13) Contact Us

If you have questions or requests regarding this policy, please contact:
Nate Heinold LLC
1890 Constitution St
Washington, IL 61571
United States
Email: [email protected]
Or via our contact page

Scope note: This policy applies to LedgestoneOpen.com and any official Ledgestone Sites/Apps we operate. If you purchase merchandise or interact with third-party services (such as an external store, ticketing platform, or sponsor site), those services may have their own privacy policies and terms.